Several versions of Lasernet 10 contain token fixes and each fix could leave old expired tokens on your system. We recommend that these tokens are removed.

This article explains how to remove old tokens and obtain new ones.

Removing Old Tokens and Obtaining New Tokens

Follow these steps:

1. Open Services and stop the Lasernet 10 and Lasernet Config 10 services.

   
   

1. Open File Explorer and navigate to:

C:\ProgramData\Formpipe Software\Lasernet 10\service\{instancename}

1. Delete both the Configuration and Retainers folders.

1. Go to Services and restart the Lasernet 10 service first, followed by Lasernet Config 10.

Lasernet Developer

1. Open Lasernet Developer,

2. Go to the Outlook Mail output module.

3. Select the Setup tab and click the Obtain Authorization... button to re-authorize the module.

   
   

   
   

1. Once authorized, click the Refresh Access Token button to receive a refreshed token.

2. Open the SharePoint module and repeat steps 3 and 4.

3. Commit and Deploy from Lasernet Developer to enable a fresh start with new tokens.