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TLS protocol in Office 365 causing Mail Output failure - Knowledgebase / Lasernet / Lasernet General Information - Formpipe Support Portal

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TLS protocol in Office 365 causing Mail Output failure

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  • Last updated: 28 Nov 2022 by Alex Clemons


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Microsoft has recently made a change to its TLS handling protocol. This has resulted in a connection failure with the Lasernet Mail Output port when using SMTP with Office365.


When TLS 1.2 or higher is selected, the connection fails:

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Solution

To solve this connection failure, ensure that users change the TLS setting by selecting TLS 1.2 and then Commit/Deploy.

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Author
Alex Clemons
Creation date
24 Nov 2022
Last update
12 Apr 2024
Publish date
24 Nov 2022
Difficulty
Novice
Version
Lasernet 10